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Monthly Archives: May 2014

  • May
  • How to clean and maintain your Iolite vaporizer Read Article
      
    How to clean and maintain your Iolite vaporizer

    Now that you’ve bought your IOLITE vaporizer, you want to keep it in the best shape possible. Even though it’s a premium product designed with a long life in mind, to ensure it works at a premium level, it’s a good idea to know how to maintain it. In this blog, we’ll look at the basics and treat the three main elements one-by-one to make it easier for you.

     

    Filling chamber

    Directly after each use, the filling chamber will be hot so please take care when removing used material. Also, you’ll find that generally after each use, dried pipe tobacco/plant materials can be tipped out of the filling camber pretty easily, whereas moist pipe tobacco may stick to the sides from time to time. If material doesn’t readily fall out, you should gently remove it witha wooden toothpick or something similar. Take care not to damage the screen. If you need them, spare filling chambers are available for purchase online or at your nearest stockist.

     

    Mouthpiece

    And now one of the most important parts – the mouthpiece. To clean the mouthpiece, first unscrew it from the filing chamber. Then remove the moisture condenser with the hand tool provided. After which, you should clean the mouthpiece with the pipe cleaner supplied. It’s best then to disinfect with boiling water. Alternatively you may use Milton or any baby bottle disinfectant. Just like the filling chamber, packs of three extended mouthpieces are available online or can be bought at your nearest stockist.

     

    Mesh screen

    When the mesh screen becomes blocked, it should be removed and cleaned by rinsing under a tap. If your screen becomes damaged, it’s best to replace with a new one included. You can get spare parts online or at your nearest provider.

     

    It’s that easy. Looking after your IOLITE will ensure you get the best vaporizing experience and with a fully functioning product, you can truly take in the moment and relax when and where you want. If you still have questions, why not visit our FAQ section http://www.iolite.com/iolite_faqs

    or just get in touch with us.

    http://www.iolite.com/contact_us

    https://www.facebook.com/iolitevaporizers

    https://twitter.com/iolitevapor/

     

  • Help - why we don’t ship to South America Read Article
      
    Help - why we don’t ship to South America

    We take customer service pretty seriously here at Iolite and we get many queries from interested customers all over the world. Iolite fans in Brazil have often got intouch and asked us why we do not ship to their country. In this week’s blog, we’ll take a look at the issues we run into when shipping to certain countries and how we hope to fix this problem in the future. In some countries, the inconsistent application of interval levies and taxes means that customers who receive Iolite products may also be asked to pay up an extra fee to ensure all the necessary taxation has been accounted for. This means that we cannot predict with any degree of certainty what extra fee the Brazilian or other South American governments will add on. In other words, just say you buy an Iolite product for $150. In some cases, we have heard customs in Brazil charging an extra $150 just to process the shipment. This means that when our customer receives their product, it’s not $150 any more because the government demands another $150. Makingit $300 bucks overall...! When this happened to us a few times, we stopped shipping to Brazil and other countries as prospective clients were getting frustrated and we were also growing tired of this inconsistency. We have since been told that the only way around this is to appoint a Brazilian agent who can import our products in larger quantities and deal with the authorities directly. So, if you’re based in Brazil and know a broker or distributor who may help, we’d loveto hear from you or them. Get in touch today at +353 (0)59 9143333 and who knows, we may be able to help our Brazilian customers soon. Thanks for understanding guys and we hope to get this sorted out real soon...

    https://www.facebook.com/iolitevaporizers

    https://twitter.com/iolitevapor/

  • April's Superfan Champion! Read Article
      
    April's Superfan Champion!

    The winner of our SUPERFAN HAMPER for this month is Jocky Amg Ryder!! Congrats and thanks to all you guys for your continued support.

    Superfan Winne, J. A. Ryder"Thank you Iolite for my awesome hamper I am going to get a few friends round and use it all at the same time ...happy days"

    Every month, we’re giving one lucky fan an opportunity to win some cool IOLITE stuff. - See more at: Iolite Superfan page - Click Here.
  • How to clean and maintain your WISPR2 vaporizer Read Article
      
    How to clean and maintain your WISPR2 vaporizer

    The WISPR2 is a real thoroughbred in vaporizer terms but like all premium products, its needs a little TLC from time to time. This week, we’re looking at a few simple tips to keep in mind to ensure you get the most from your WISPR2. Just remember to ensure the product has fully cooled down before carrying out any of the following maintenance and cleaning tips.... Clean and maintain WISPR2 in five simple steps:

    • Step 1: Remove the flexible straw mouthpiece and filling chamber from the main body and separate. Now detach the straw tip. Using the pipe cleaner, clean the inside of the mouthpiece.

     

    • Step 2: If the filling chamber has decided to stay attached to the main WISPR2 body, simply screw in the filling chamber removal tool (as supplied) and coax it out.

     

    • Step 3: To remove and clean the mesh screen and the C clip, use the Screen Removal Tool (as supplied) by poking the thin tip through the narrow end of the filling chamber. Try and be gentle as these small pieces can spring out...

     

    • Step 4: You can clean the straw mouthpiece and tip, the filling chamber and the mesh screen in your dishwasher. But as they are quite small, you’ll need to show a bit of imagination regarding where (and how) you stack them.

     

    • Step 5: When everything is clean, the only fiddly bit will be putting the mesh screen back into the filling chamber. Place it in the chamber, the mesh should be facing out and use the thick end of the Screen Removal Tool to ease it into position. Follow this with the C clip which needs to be squeezed in to keep the mesh screen in place.

     

    For a product that gives you so much, a few moments of cleaning and prep every now and then is worth it. At Iolite, our focus is on making sure our products deliver the satisfaction and relaxation that you need. If you’ve any further queries on how to get the best from your WISPR2, please get in touch.

    http://www.iolite.com/contact_us

    https://www.facebook.com/iolitevaporizers

    https://twitter.com/iolitevapor/

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