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Monthly Archives: July 2014

  • July
  • Sit on a beach or sit anywhere – it’s about relaxation Read Article
      
    Sit on a beach or sit anywhere – it’s about relaxation

    We love to hear from our customers all over the world who found their perfect vaping spot. Some are truly spectacular and some are spectacularly private. And that’s spurred us on to write this blog. So, we’ve had a think about what makes for a perfect kick-back spot? We’ll cover some considerations below and keep in mind that if you’ve found the perfect spot, we understand if you want to keep it to yourself.

    What makes a truly great kick-back spot?

    • Isolation – so often, we hear back from our customers about being on deserted beaches or mountain trails or even quiet city streets so it doesn’t take a genius to figure out we like our space!

     

    • Hustle – and for everyone that likes isolation and getting lost, there’s someone who loves nothing more than kicking back in a busy city park or sidewalk café. Just watching all these people running around in such a rush really helps them relax...go figure!

     

    • Water & Natural Beauty – we’re not sure whether it’s the power of the ocean or the mystery of a strong river current, but so many of you guys relax near natural water. Without getting too hippy-esque, we reckon it probably helps you connect with the great outdoors that bit easier. It’s the same deal for spectacular mountain gorges or incredible landscapes. There’s just nothing more powerful than taking in the moment and if you have your WISPR2 along with you...better again.

     

    • Weather protection – as powerful and stunning as the great outdoors are, sometimes we do need just a little protection from the elements. As stunning as the ocean looks in heavy rain, it probably feels even better if you’re looking on from a sheltered cave or shack. For that perfect relaxation spot, a little shade from a piercing sun or shelter from a busy climate don’t sound too bad at all.

     

    • Easy to get to – we all like to reach for the skies but keep in mind that this is one spot you’ll need to get to and from pretty easily. So, a 6 hour drive to your perfect spot may sound good on paper but you may not be feeling too good after three hours in a car on the way! Just look around, beauty comes in all shapes and sizes and if your vaping spot is that country road overlooking two fields just a few miles away... enjoy the moment.

    Finding the right spot where you can really relax and unwind with your WISPR2 should be nice and easy. Today, we’ve just given you our idea of what makes ‘the right spot’ but we’d love to hear from you to see what you think...why not drop us a line on Twitter hashtag #vapespot https://twitter.com/iolitevapor/

     

  • IOLITE Superfan Winner June 2014 Read Article
      
    IOLITE Superfan Winner June 2014

    Say hello to June's superest fan — Nicole Lonergan! As one of our most prolific and high-quality commenters we are glad to be able to reward her engagement with this IOLITE Vaporizer Hamper.

    Iolite superfan hamper winner June 2014

    "I'm so thrilled to have won Iolite superfan for the month of June! Your vaporizers have allowed me to enjoy my plant material in a safe and enjoyable way. I am definitely an Iolite fan for life and will continue recommending Iolite to family and friends, not only for your amazing vaporizers, but also for your fantastic customer service and because you're an Irish company. Couldn't be happier! Thanks Iolite."

     

    The IOLITE Facebook Superfan competition is taking a break for the next few months but be sure to like our page and share your thoughts about our products and other fun topics, you may be in with a chance of winning a hamper at some point in the future!

    Be the first to hear about our promotions and be eligible for special discounts by liking us on Facebook: IOLITE on facebook

  • At your service – vaporizers and vaporizer parts ready and waiting when you need them Read Article
      
    At your service – vaporizers and vaporizer parts ready and waiting when you need them

    Your vaporizer has become part of your routine. Whether you relax every day or unwind just at weekends, it’s became something that you really enjoy doing and something you really look forward to. So, if you need spare parts, a new product or even a repair job done, it's crucial it’s done as soon as possible and you can get back to your routine when you want to. That’s why, at Iolite, we prioritize ‘service’ and ensure you get what you want ....when you want it.

    • Our customer service team – it starts with our people. A committed and dedicated team of customer service professionals serve customers all over theworld from our base here in Ireland. No matter where you are or what timezone you’re in, we’ll get someone to deal with your problem and fix it...fast. Whether you get in touch on email, phone, Facebook or Twitter, you’re assured professional service from seasoned professionals.
    • Positive experience – we prioritise you the customer not just because it’s the right thing to do. It also ensures you have a positive experience with us and when the time comes to buy spare parts or a new product, we hope you’ll remember Iolite as the guys in this business who know what we’re talking about.
    • We know our customers/we know you – if there’s one thing we know, it’s you, our customers. We know when and where you use our products and when you’re looking forward to some downtime, the one thing you need is your vape in top shape.
    • Be a good listener – good service is a lot like a conversation. Just like when you go to your local convenience store, you know the store owner and you get the products you need – well we want to have that conversation with you. So, in future, if you want to know what’s going on in the industry or need help on specific product-related issues, you know you can come to us and you can trust us to handle your query with ease and professionalism.

    Our focus on customer service is about more than us doing the right thing. It’s about setting the benchmark in our industry for service and professionalism and how things must be done the right way. By the way, feel free to email us right now with any queries we can help you with.

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